Q: What can be included for this system from HERONG?
A:This system includes:solar panels, PV array combiner,Solar inverter with MPPT solar controller build in, Gel free maintenance battery,solar panel rack,cables.,etc.
Q: Is the solution for complete set? If not, what else are needed?
A: Yes, we can provide solution of complete set. If you don't need complete set, basic parts are available also.
Q: Is the system solution always the same? Can I customize one?
A: No. We have professional teams making solutions for our clients. Solutions are mainly customized based on different sunshine time and power consumption. So the 1kw system may be with different configuration.
Q: Who arranges the shipping?
A: We could help you arrange the shipment, we have good service forwarder in ShangHaiorNingbo
Q: Can the inverter switch automatically to national grid to protect batteries.
A: Yes. It can also connect to third generator, as like diesel generator. Please tell our sales before production.
Q: What is the lifetime of the solar power system?
A: Solar panel's lifetime are 25 years, charger controllers 5~ 7 years, inverters 5~7 years, batteries 6~8 years.
Q:what is HENGDA solar system after sales service?
A: during the warranty ,Solar panel--ship free new one ;battery-ship the new one ,
Inverter/controller---ship free PCB by DHL or Fedex.
Q:what is your trade Assurance?
A:100% product quality protection
100% product on time shipment protection
100% payment protection for your covered amount
If you have more question, welcome to contact us freely.
Choose HeRong, Choose Satisfaction!