Q1. What's Certificates you have?
A: CE, ROHS, ISO9001, SGS certificates
Q2. How many years warranty?
A: All of products warranty 2 years. If have any quality problem, could return to us exchange new one or repair ir free. Use our company DHL account, free freight.
Q3. What's the payment term?
A: 100% T/T (large order, accept 30% T/T prepay 70% balance before shipping), Western Union, Paypal.
Q4. How's the delivery time?
A: Usually 2 hours after receive full payment. OEM order need 10-15 days.
Q6. What's Government tender you get?
A: FP-S-300W and FP-S-600W inverter get Indonesia tender, Solarix MPPT2010 controller get Bulgaria tender, PR2020 solar controller get Ecuador tender, PR3030 solar charge controller get Mexico tender and so on.
Q7. Would you supply OEM/ ODM service?
A: Yes! Our company supply OEM service.
I. MOQ 200Pcs per model, blank box packing, standard export carton.
II. MOQ 500Pcs per model, customer's design color box packing, standard export carton.
Q8. How to distinguish solar charge controller with MPPT function?
A: input voltage more than output voltage, charging current less than loading current.
Q9. Why your unit price is higher than other supplier?
A: Alto and Audi are cars, also four wheels cars. Why Audi price higher than Alto? The same token, our Fangpusun solar charge controller unit price higher than other suppliers, so products quality higher than other supplier. We believe in the right balance between quality and price, we offer competitively priced systems while maintaining our high standard of quality.
Q10. What type of battery to connect Fangpusun solar charge controller?
A: GEL and AGM battery are all available. Solsum E, Solsum F, Solarix PRS, SOlarix MPPT these these 4 series also could setting for Li battery.
Q11. Engineering expertise
A: In Fangpusun we know that every project is different. Our solar experts with 10 years experience. will conduct a solar site analysis using the latest tools in the industry to ensure the maximum performance of your solar system. Give you the best suggestion, recommend suitable model for you.
Q12. What about your sale service?
A: Developing long-lasting relationships with our customers is of utmost importance to us. We are committed to providing you with excellent all-round services, before, during and after the installation of your renewable energy system.
Copyright © 2021 Wenzhou Xihe Electric Co., LTD| All Rights Reserved